Frequently Asked Questions

Thank you for your interest in my services! I am available to meet you in person on appointment-basis as I might be at client's site or working remotely. Location of meeting can be based on your convenience and preference. Book my calendar here.  Alternatively, chat with me via Whatsapp or LINE.

Yes of course! 

My focus is to service start-ups, small/micro-business owners who require HR operations support as they are usually highly involved in running their business e.g. hawker, retail/F&B outlets and kiosks etc... 

For outsourcing of payroll, there is no minimum headcount required and it can cost you as low as  $8 per headcount per month! There will be a one-time administrative fee of $18 chargeable upon confirmation.

If you would like to learn to do it yourself, request for a 1-to-1 session with me to guide you through; I have created free payroll template for download in the segment on Free Resources.

Sure! I have them ready for download on my website!

There are several other editable templates available for free too!

Visit Resources now!

Sure!

If you have specific requests for customized documents, files, forms, and need it in a different file format, just drop me your requests or email to  askdelphinium@gmail.com.

Alternatively, you can book an online discussion with me if it is easier to talk it through.

Please submit your request via contact form or email to askdelphinium@gmail.com

Based on the platform operator's recommendations, please download the free templates on your computer if your mobile browser doesn't work as it might have disabled downloading of larger files. If you are still experiencing download issues, reach out to me via Whatsapp or LINE.

The complimentary session is for you to get to know me, consider this as a trial for you to assess if a 3rd-party HR advisor could be helpful for your business by raising your HR challenges to me. 

Some common issues that are shared by business owners include (and not limited to) e.g. how to process payroll, conduct interviews, conduct new hire orientation/onboarding, current employment regulations on hiring foreigners, is it compulsory to re-employ staff who hit retirement age on a yearly contract, is it compulsory to provide work-from-home (flexible work) options etc.. 

This is absolutely free, no hidden agenda as I truly wish to provide help and support micro/small businesses in Singapore. 

Why? It's because I started my own business with a vision towards "Making Workplaces Great, Helping YOU become Great!  How else could I make this happen without starting to help business owners like yourself? 

If you benefited from my assistance, please provide a testimonial/feedback/review via Google MyBusiness listing or Feedback form.

If you took a liking towards my service, consider subscribing to receive HR Advisory Service on a monthly basis! It starts from $10 per month only!

Sure, drop me an email at askdelphinium@gmail.com or DM me on my social media accounts.

However, if your queries require an involvement of in-depth sharing of your business matter, and further checks with the authorities (on your behalf without divulging your identity) before I could advise you accordingly, you might want to book my calendar here for a complimentary HR Advisory session or subscribe to my HR Advisory Services which starts from as low as S$10 a month only! 

Learn more~

Sure! If you need urgent assistance to complete any HR tasks, below are my rates based on my operating/non-operating hours, and the duration taken to complete the tasks. I will be able to give you a quick quote for the duration required to complete your task and an estimate of the costs for such ad-hoc urgent arrangement.

Standard Service rates of S$80/hour during Mondays to Fridays:
• 9.00AM to 12.00PM
• 2.00PM to 5.00PM

Non-operating rates of S$100/hour during
Mondays to Fridays:
• 7.00AM to 9.00AM
• 12.00PM to 2.00PM
• 5.00PM to 10.00PM
Saturdays, Sundays, Public Holidays:
• 7.00AM to 12.00PM

If you ever require Exigency HR Advisory and/or Support services during all other hours not listed above, it will be at charged at S$200/hour.

Above published rates include the completion of tasks which you'd have requested.
Endorsement on the offical quote + initial deposit of 10% of quotation will be required prior to service commencement. 

If you have an up-coming project or specific tasks that are not as urgent, do request for a quote and based on the complexity, it might cost higher or lower than the above reference rates.

This is absolutely free, no hidden agenda as I truly wish to provide help and support to the micro/small businesses in Singapore as many businesses are badly affected (post-covid inflation, GST hike etc...). In my opinion, lending a helping hand may directly/indirectly save jobs, it is ultimately a win-win for all. 

As an individual who was seeking employment, I had my fair share of going through ups and downs i.e. being retrenched at the start of covid pandemic. There has also been many friends of friends who were laid off, unfairly dismissed, got into employment disputes, went through bullying at work with no one to support/provide them. 

All I ask in return for my pro buno work, is for you to provide a (non-obligatory) testimonial/feedback/review via Google MyBusiness listing or Feedback form. 

For Singapore-based businesses, charities and non-profit organisations:

• Payroll processing for micro-biz owners e.g. heartland mama shops and convenience store, hawker stall owners, food/retail shop owners with less than 5 headcount. 

• Setting up basic HR policies, processes, create forms and documentation (e.g. payslips, leave application, benefits administration) as per MOM guidelines, conduct training on the use of MS Word, Excel, Powerpoint, Google Docs/Sheets/Slides/Forms, set-up website/online store or even to guide you through what you need to know and do as a business owner.

• Provide/Guide business owners in budgeting/forecasting manpower costs, manpower planning, scheduling of shift workers' shift, conducting interviews, managing employees' performance, conduct disciplinary/performance review etc.

For Students/Fresh Graduates, Mid-career professionals and all Job seekers:

• How to improve/prepare CV and cover letters / set-up a personal website to showcase your works/portfolio.

• Recommend a coach or mentor / provide Career Advice and/skills up-grading suggestions.

• How to prepare for interviews, internship, starting in a new/first job.

• Have questions relating to Employment Act, CPF contributions, Income Tax, salary payment issues, workplace bullying, professional/personal learning & development etc answered.

I am a Certified Practitioner (IHRP-CP) by The Institute for Human Resource Professionals in Singapore, as well as a Certified CIPD Associate Member by the Chartered Institute of Personnel & Development (CIPD) in the United Kingdom, both of which, are the professional body for HR and People Development in their respective countries.

I have also obtained the WSQ Advance Certificate in Learning and Performance (ACLPv2) which qualifies me to support ATOs and/or Training providers to facilitate WSQ courses. Additionally, I have completed the WSG Career Facilitation Programme (WSG CFP) - a key step towards the WSG Certified Career Practitioner (WSG-CCP) credential (in progress).

Accreditations & licenses aside, with ground-up experience as a HR/L&D practitioner working in organisations of difference sizes and culture for more than 20 years, I am confident to benefit individuals and small/micro businesses alike through my offerings.